18 July 2019
(Applications remain open till position is filled)
Medical Services · Healthcare · Pharmaceutical
mexec careers are privileged to partner with Australia & New Zealand’s leading Pharmaceutical & Medical Device commercialisation company. With over 18 years of experience & a team of over 90 employees they provide local & international companies’ excellence in advice, strategy and support.
Reporting to the Director, Medical Services, you will be responsible for the leadership and management of the onsite medical information team for Australia & New Zealand. You will ensure the delivery of projects and staff management to ensure the team provides highest level of quality medical information services.
Your role is responsible for the implementation and maintenance of systems for operational efficiency and excellence; performance management and professional development of staff. You will ensure teamwork, cross-functionality and efficiencies across the business, encouraging value-based professional conduct and delivering excellent client service. Your leadership & management expertise will encompass:
♦ Management of a team of department professionals in accordance with the Vision, Purpose and Value of our client. Manage resource allocation and monitor team achievement to targets and task completion. Adjust plans and provide coaching and mentoring as required.
♦ Complete people management processes such as recruitment, induction, performance management and coaching in a timely manner and in accordance with established process. This includes, but is not limited to, responsibility for regular performance reviews, skills and knowledge development, identification of progression opportunities, and staff welfare issues.
♦ Develop the skills and abilities of direct reports so they are able to deliver the optimal performance required to meet changing business needs.
♦ Assist team members with important client activities and act as direct client contact to address and resolve client concerns when escalated by the team.
♦ Provide assistance and support to the Director in areas of the business unit management.
♦ Ensure delivery of high-quality medical information and associated services to meet client specific needs within timeframes, that meet company & industry requirements and standards.
♦ Monitor project activities and report against client and internal KPIs and timelines.
♦ Ensure Adverse Events (AEs) and Product Complaints (PCs) are reported as required.
♦ Work as part of a team, providing back up and coverage and sharing responsibility across the business for the completion of tasks.
♦ Bachelor Pharmacy or relevant scientific or biomedical qualification
♦ 5+ years’ experience in a Medical Information / Medical Affairs roles in industry
♦ 3+ years people and project management experience
♦ Experience with TGA prescription, medical device and complementary medicines
♦ Thorough knowledge of ANZ medical information and drug safety reporting requirements
♦ Excellent people management skills and highly developed communication skills
♦ Strong knowledge of Medical Information Systems including; medical literature, drug information databases, and Quality Management Systems
♦ Excellent written and oral communication skills including communication of scientific data
♦ Knowledge of Industry Codes and requirements for safety reporting in Australia and New Zealand
♦ Previous consulting experience or a keen interest in the practice of consulting
♦ Australian Permanent Resident or Citizen.
If you are interested in joining our client in this exciting new challenge, please call Marilyn Jones on 0437 332 272 for a confidential discussion and/or email your résumé with your cover letter: firstname.lastname@example.org